- ryanporter84
Shore side support
Updated: Aug 31, 2019
There are some superyachts out there that run with a free AV VOD system, .For example Plex is great, but even for my personal perspective, it is not quite there yet, let alone for a millionaire’s yacht. It is an open source which we all love, but there is one big but...There is no support when it all goes wrong. Most integrators/systems offer a support scheme which is paid annually. The support contract is somewhat of a safety net for the AV system and for the crew. Some offer a software update rollout at a price (but beware if your system was working well before). Depending on the system they all have their own procedures. I do believe it's worth spending that little bit extra in the support contract. Why invest in your new system and not support it? This should keep the system “jiving”, while you should be getting peak performance from it.